When logging into eBinders, you are only given a certain amount of attempts to use the correct login credentials. If after 5 attempts you have still not entered your correct login credentials (username and password), your account will be locked. It will remain locked for 15 minutes. You will receive an email that looks like this:
Once the 15 minute time frame has expired, you will be able to reset your password by clicking on the "Forgot Password" option on the login page.